Open daily 11am - 10pm
Concierge masthead


Our Concierge, located at level 3, are happy to assist shoppers with the following services:

  • Wayfinding
  • Sale of Mandarin Gallery Gift Vouchers
  • F&B reservation
  • Taxi booking
  • Redemption of voucher and gift-with-purchase during campaigns
  • Loan of wheelchair
  • General enquiries
Opening hours: 11.00am - 10.00pm Daily
Concierge hotline: 6831 6363
Concierge email: [email protected]

Nursing Room

Our nursing room is large enough to accommodate a single stroller.
The room contains:

  • Koala Kare wall-mounted baby changing station
  • Cushioned seat for nursing
  • Power point
  • Sink
  • Hot water and cold water dispenser
  • Sanitiser dispenser
  • Paper napkin dispenser

You may find our nursing rooms at levels 2, 3 and 4 near the restrooms.

Carpark Info and Charges

Basement carpark (entrance from Grange road) Multi-storey carpark (entrance from Orchard Link, opposite Ngee Ann City)

Height of carpark:
Basement carpark: 1.7 metres
Multi-storey carpark:1.9 metres

Accessible Parking Lots at Mandarin Gallery:
Basement 1: Lot Number 92 and 94
Multi-storey carpark Level 4: Lot 19

Parking Charges:
Monday to Sunday (including Public Holiday)

From 6.00am - 6.00pm:
$3.80* for first hour or part thereof
$2.50* subsequent every 30mins or part thereof

From 6.00pm - 6.00am (the next day):
$7.00* per entry

*All prices are inclusive of 9% GST.

Free Parking & Redemption

Redeem $8.80* parking rebate with a minimum spending of $30*.
While stocks last.

Subject to the terms and conditions listed below:

  • Shoppers must spend a minimum of $30 at any Mandarin Gallery store or F&B outlet to qualify for redemption in a single receipt.
  • Shoppers must present store official receipt for parking coupon redemption. Credit card, Debit card and NETS charge slips are not accepted for redemption.
  • Receipts from bill/fines payment, currency exchange, topping up of cash cards and purchase of gift vouchers are not applicable for redemption.
  • Redemption must be made on the same day of purchase and on a first-come- first-served basis. Strictly no reservation, exchange and refund of parking coupon.
  • Parking rebate of $8.80 will be deducted from total parking charges.
  • Parking coupon is not exchangeable for cash and expired/defaced/torn/lost coupons are irreplaceable.
  • Redemption is limited to the first 60 redemptions per day, while stocks last.
  • Redemption for parking coupon starts from 11.00am - 10.00pm.
  • Redemption of parking coupons is not available on the first 2 days of Chinese New Year. Parking coupon is valid for use on the same day of redemption.
  • Limited to one (1) parking coupon per shopper, per redemption, per day regardless of total spending.
  • Redemption is available at Mandarin Gallery Level 3 Concierge.
  • For the benefit of shoppers, tenants and staff from Mandarin Gallery stores are not eligible for redemption and are not allowed to redeem on behalf of customers.
  • The management reserves the right, at its discretion, to change, modify, add, or remove portions of these Terms at any time by posting the amended Terms and Conditions.

Mandarin Gallery Gift Vouchers

Mandarin Gallery Gift Vouchers come in 2 denominations, $10 and $50.
Gift vouchers are valid for 3 months from the date of issue.
Gift vouchers are available for purchase at the Concierge.
Only cash payment is accepted for gift voucher purchase.

Terms & Conditions

  • Gift vouchers are valid only when duly stamped and signed by authorised signatory.
  • Shoppers are reminded to check the vouchers before leaving the counter. Neither the management nor its employees will be held liable for any claims thereafter.
  • Gift vouchers are valid only within Singapore and its value is equivalent to the Singapore currency as printed.
  • Gift vouchers are not refundable/exchangeable and cannot be replaced if lost, stolen,damaged or expired.
  • Any unused balance will not be refunded.
  • Other terms and conditions stated at back of gift voucher.


Connect to “Wireless at Mandarin Gallery” to enjoy free wireless internet surfing. Users must agree to privacy policy stated on log in page in order to connect to network.